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912

As if you needed a reason to hate HP more.

Archive: https://archive.today/GxaqS

From the post:

>HP will impose a minimum 15-minute wait time for consumer PC and printer support calls in five European countries, seeking to push customers toward digital channels, according to internal documents seen by The Register. The policy, implemented February 18, affects retail customers in Britain, Ireland, France, Germany and Italy. The outlet added that it anticipates "more countries could be added."

As if you needed a reason to hate HP more. Archive: https://archive.today/GxaqS From the post: >>HP will impose a minimum 15-minute wait time for consumer PC and printer support calls in five European countries, seeking to push customers toward digital channels, according to internal documents seen by The Register. The policy, implemented February 18, affects retail customers in Britain, Ireland, France, Germany and Italy. The outlet added that it anticipates "more countries could be added."

(post is archived)

[–] • 1 pt

I don’t want a digital solution. If I call I want a people solution. I’ve about had it with HP

[–] • 0 pt

I think the only thing HP I still own is a cheap desktop dumb-switch but ill never buy anything HP again.

[–] • 1 pt

Their products went downhill around the time they changed their name. Their consumer products like printers and laptops have a reputation for being cheap.