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254

Protect or Target?

https://www.dallasnews.com/news/investigations/2022/05/25/uvalde-cisd-purchased-social-media-monitoring-service-years-before-shooting/

The district revealed Monday it had been using the platform 'to monitor all social media with a connection to Uvalde as a measure to identify any possible threats that might be made against students and or staff within the school district.'

According to its creators, the service - powered by advanced linguistics technology - scans and analyzes digital content to pick out and flag potential safety and security risks, as well as mental health and social and emotional concerns. The software scans selected digital content - in this case, thousands of students' social media accounts - and identifies language that fit those criteria. The powerful technology is designed to then alerts leaders if a community member is showing signs of crisis, so they can intervene before an incident occurs. The service also scans threatening images, along with its associated text, before determining whether it is something community leaders should look into. However, in this particular instance, the technology fell short - failing to spot Ramos' objectively concerning posts and notify district officials.

Protect or Target? https://www.dallasnews.com/news/investigations/2022/05/25/uvalde-cisd-purchased-social-media-monitoring-service-years-before-shooting/ The district revealed Monday it had been using the platform 'to monitor all social media with a connection to Uvalde as a measure to identify any possible threats that might be made against students and or staff within the school district.' >According to its creators, the service - powered by advanced linguistics technology - scans and analyzes digital content to pick out and flag potential safety and security risks, as well as mental health and social and emotional concerns. >The software scans selected digital content - in this case, thousands of students' social media accounts - and identifies language that fit those criteria. >The powerful technology is designed to then alerts leaders if a community member is showing signs of crisis, so they can intervene before an incident occurs. >The service also scans threatening images, along with its associated text, before determining whether it is something community leaders should look into. >However, in this particular instance, the technology fell short - failing to spot Ramos' objectively concerning posts and notify district officials.

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