I remember working retail, they always used that word "multitask." It meant do 5 jobs at once because they were too damn cheap. Yet they wouldn't fire the stoner who slacked off, they would just put more work on the ones who would make an effort.
That's particularly common with the bif box hardware stores. Sometimes one employee would have four different department phones on his belt while struggling to stock, fix inventory, condition/zone, help customers, and play designated forklift driver.
I've never worked at a medium-large business that didn't tolerate useless workers, and unload all the extra work upon those willing to do it.
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