Agreed - literally a set procedure/ protocol to follow - extensively drilled during training/ use with the equipment. Panics and Forgets everything - then attempts to do the exact opposite of what the procedure says to do. (iirc, something like Immediately stop the blood extraction - disconnect lines from both arms - triage - Begin administering saline solution with some specific counter-anticoagulant drug - Not drown the patient's blood by introducing even more anticoagulant) Suggested she make a Formal complaint about the Nurse (and lack of adhering to training etc) - Brushes it off with ' Too much hassle - just an honest mistake'. Still smh.