Yeah. It's brutal. The hoop jumping some of them do before you can even access their chats is stupid, too. I certainly don't want to explain myself when looking for support. So often people say 'why would you want to do that? Just do this'. I don't want to have to explain my set up or my thinking, I'm just looking for an error message or a particular config. I don't want to justify myself to some jerk just to find something.