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You are not going to believe what just happened, musicians friend called me about my order. I have a gear specialist apparently. The back order of the guitar with the finish I picked, well they had it with the other finish and I decided I wouldn’t mind that finish either so it ships out today.

[–] 0 pt

That is fairly normal for them. I use them for a reason.

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Seems like it’s pretty rare to find customer support that good, and it means a lot less waiting, so I’m happy should have it Friday or Saturday

[–] 0 pt

Musician's Friend is pretty good. If you're there enough, they'll connect you with a single point of sale and a dedicated rep that you know by name. They'll even sometimes toss folks a discount - but not until you're spending a lot.

They're the closest to a local music store as one can get online. If you want a guitar then they sometimes will find you a refurb and let you know when they get one in as a return. They're pretty good. I've used them for decades, though I still much prefer a local music store.