Well that's better than waking up in jail
Indubitably.
I am catching up on a ton of shit that I wasn't able to do over the weekend, especially yesterday.
I should yell at my ISP, even though I wasn't home. I should make 'em pro-rate my bill for not having internet for most of a day.
Seriously... Why does an entire state have a single point of failure? The loss of a 'card' of some type shouldn't take out the entirety of Maine. There should be failover processes and backup services. I suspect they're just fucking cheap. Giving them less money might make them be less cheap (if enough of us cared to do it, but we won't).
I do work on servers and the server storage modules have redundancy on everything, two power supplies, two controllers, two of everything and the damned things automatically switch to the back up part if a part of it fails. The ISP should have systems similar to that
I'm sure there's a bit more complex than the servers you (or I) work on but you're correct. Even my own stuff has redundancy.
That there's a single point of failure for their ENTIRE system for Maine, is just bullshit. It looks like other areas of the North East were impacted as well. So, it wasn't just Maine.
That doesn't make it better - it makes it worse. I also have 'business' accounts - all of 'em are business accounts. That means I have an SLA. I probably will fire off an email expressing my displeasure and telling them to pro-rate my bill.
Sadly, maybe one or two other people will do the same thing. The company won't give a shit, because it didn't hurt their finances to enough to matter. If everyone who lost service insisted on a bill that represents service levels, they'd maybe straighten the fuck out and add redundancy.
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