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Once again, it's time for the FNGT!

If you don't know how this works, . That link will take you to another site to give you some additional information and tell you about some of our off-site features. That's also the site where we will host the weekly guitar threads, should Poal go down.

NOTE: That site is by invitation only. If you want an invite, and you're a regular participant, then just ask COF, Crazy, or myself.

If you do know what's going on, you probably don't need to click that link - but you may want to, to make sure you know of the other features, such as the archive or a separate forum that's invite only.

Remember, we are guests here on Poal. Let's act like it. If you're interested in supporting Poal, then .

**Once again, it's time for the FNGT!** If you don't know how this works, [click this link](https://fngt.gq/index.php?page=intro). That link will take you to another site to give you some additional information and tell you about some of our off-site features. That's also the site where we will host the weekly guitar threads, should Poal go down. **NOTE:** That site is by invitation only. If you want an invite, and you're a regular participant, then just ask COF, Crazy, or myself. If you do know what's going on, you probably don't need to click that link - but you may want to, to make sure you know of the other features, such as the archive or a separate forum that's invite only. Remember, we are guests here on Poal. Let's act like it. If you're interested in supporting Poal, then [you can donate](https://poal.co/donate).

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[–] • 0 pt

Right?

I wasn't even mad until they tried to blame it on me. Fuck no... If it's my fault, I'm the first fucking person to admit it.

They did send me a 'review' - it asked if I had ordered a white shirt. It didn't ask me anything else, it asked me to confirm that I wanted a white shirt.

Now, at that time, the image of the shirt did have the dash marks - but it asked me nothing about those. It asked me only about the color. I agreed that I wanted a white shirt. I was quite specific.

They tried to claim that it was my responsibility to check it then.

If it was my responsibility, they should have said something. Instead, they only asked me about the color. I don't know their printing process. For all I know, those are their printing proof marks (which they are).

They just kept coming back with more and more excuses - and kept trying to blame me for their mistake.

I make mistakes. I know how to admit when I did.

They're a fucking business. They hire people. People come with various skill levels. As a company, they should know how to admit their mistakes and fucking work to improve their quality. Instead, they blamed me for like a week's worth of email interactions.

[–] • 0 pt

Yeah that is shitty

[–] • 0 pt

I have the entire exchange saved.

See the following:

I like how you're bouncing me around from support person to support person.

I'm going to attach the original file.

logo - note the lack of dashes around it

Now, where on that image is these dashes? Your system added the dashes somewhere along the line. It wasn't in my preview - and while it was in the confirmation email, the confirmation email asked only about the color of the shirt.

You keep trying to blame this on me. The thing is, I haven't asked for a replacement. I haven't even asked for my money back. All I really ask is that you admit the error and improve your quality assurance.

If I wanted my money back, I'd just tell PayPal and show them the shirt, the original image, the rest of the communications, and ask for them to reverse the charges. We both know that PayPal will side with me.

I'm not asking for any of those things. I'm asking for accountability. I see now that this is too much to ask for, as you all just keep pushing the ball back and forth. Is it really that hard for you to say, "Yeah, we screwed up. How can we help make this right?"

Seriously... This shouldn't be that hard. What you should be is ashamed of yourselves and work to make sure this doesn't happen to someone else.

I was definitely in a mood when I wrote that one.

[–] • 0 pt

I know that mood. Words seem to come fast and furious when in that mood