Sounds like the project manager doesn't know what they are doing
Someone sure as shit fucked up.
It does sporadically work - but not really. The devices connect and there's then no internet - but sometimes you can connect your device and actually have a connection.
I remember once, I was at a hotel - a smaller hotel - and their network was out. I told 'em that I had a good chance at fixing it by just rebooting the routers, so they happily let me crawl up through the crawlspace above the rooms so that I could reboot the routers for them.
They did not have the local IP address (like 192.168.1.255), username, or password to do it remotely.
It did the trick. It took like 15 minutes of me crawling through the space above the rooms but it did work.
Anyhow, this system is a whole lot more sophisticated. It's a whole hospitality management system atop a mesh network - and then some. Ain't now way I'm gonna know how to fix this one. Plus, I'm too old to be crawling through the crawl spaces.
They really should have a room dedicated to the equipment needed for connectivity and run wires from there to all the access points. That equipment needs to be kept cool, and an attic is no place for cool temps, especially in the summertime
It was just a tiny hotel - like 12 rooms. They're not gonna afford that. These were just two routers exactly like what you'd expect from your ISP. Hell, I think they were ISP provided, complete with ISP branding on the outside of it. Verizon, if memory serves - but this was a long time ago, like more than a decade.
This place has a giant IT section. I haven't been in it, but I can tell based on where the doors are and where the edge of the building is. I do know that they use a mesh network coupled with access points - with distinct networks for a variety of things. It's pretty fancy and awesome when it works.
They were/are adding other features - like we should be able to dim the lights/change the color of the lights by speaking into the tablet or even speaking into a mic on the TV remotes. It's not surprising that it's broken.
That's coupled with the fiber having been cut - oddly in another part of the city.
By the way, it took me this long to reply due to an outage and inability to connect.
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