This sounds about right. I keep in touch with some old voat friends and use it for tech support because unfortunately for most projects they only use it anymore.
I hate how it's largely killed off forums. Now you can't find results in a web search, you have to search using the company's support discord and hope they at least archived the old shit that used to be on their forums.
Yeah. It's brutal. The hoop jumping some of them do before you can even access their chats is stupid, too. I certainly don't want to explain myself when looking for support. So often people say 'why would you want to do that? Just do this'. I don't want to have to explain my set up or my thinking, I'm just looking for an error message or a particular config. I don't want to justify myself to some jerk just to find something.
(post is archived)